Privacy Policy

1. Information We Collect

When you request an estimate, create an account, schedule service, or contact us through the Site, we may collect:

• Full name (first and last)
• Phone number and email address
• Service address and property details relevant to lawn care
• Service preferences, scheduling choices, and billing preference
• Username and account credentials you choose
• Service history, notes, and communications with our team

We may also collect limited technical information (such as IP address, browser type, device type, and general usage patterns) to maintain site security, troubleshoot issues, and improve performance.

We do not collect or store complete bank account numbers, routing numbers, or full credit or debit card details on our servers. Payments are handled through secure third-party payment methods you choose (such as Venmo or bank transfer instructions we provide).

2. How We Use Your Information

We use personal information only to operate our business and serve customers, including to:

• Provide professional lawn care services and related property maintenance
• Respond to inquiries and estimate requests
• Schedule appointments, route crews, and send service reminders or updates
• Maintain accurate customer records and service history
• Improve our website, customer portal, and overall customer experience
• Communicate with you by phone, text message, or email regarding your property or account

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Information is shared only when necessary to deliver services, operate secure systems, or comply with applicable law.

3. Service Area

Our primary service area includes Livonia, Canton, and surrounding communities in Southeastern Michigan. Information you submit helps us determine service availability, pricing, routing, and scheduling for your property.

4. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, use, or disclosure. No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain information only as long as reasonably necessary to provide services, maintain customer history, resolve disputes, and meet legal obligations.

5. Your Choices

You may contact us to request access to, correction of, or deletion of personal information associated with your account, subject to legal and operational requirements. You may stop using the Site at any time; continued use after policy updates constitutes acceptance of the revised policy when posted with a new effective date.

6. Children’s Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated effective date. Material changes will be reflected here; your continued use of the Site after changes are posted constitutes acceptance.

8. Contact Us

Questions about this Privacy Policy or your personal information:

Morriss Lawn Service LLC
Canton, MI 48187
Phone: (734) 315-0372
Email: info@morrisslawnservice.com